Wyoming Libraries are moving to Overdrive! The cloudLibrary will be discontinued in mid May, 2021. Click on the Overdrive Transition tab above for more details.
The cloudLibrary service will be discontinued on May 17, 2021. If your library offers the Overdrive Virtual Library, you are strongly encouraged to begin using it as soon as possible.
Please contact your local public library for assistance with Overdrive or Libby
See the tab at the top of this guide for help using cloudLibrary
Looking for more? Check with your local public library to see if you have access to additional content or browse for free audio & ebooks on one of these suggested sites:
Frequent Questions - Wyoming Users
Why can't I log in?
If you are unable to log in, contact your library to see if your library card has expired or has a barred or blocked status. Although the cloudLibrary does not always provide an error message as to why a log in attempt has failed, the most common cause is that the user's card is not valid because it has expired or has a blocked status.
My library card number has changed, can I still access my cloudLibrary account?
To link your new library card number to your previous cloudLibrary account, please fill out this form. You will need both the old number and the new one.
Why did my hold disappear?
When a book you have on hold becomes available, you have two days to check it out before it moves on to the next person. Make sure that you have the correct email address associated with your account by tapping on 'account' and 'notifications' in the app. You should also check that messages from the cloudLibrary are not going into your spam folder.
Why do some books disappear from the cloudLibrary, or you don't have all the titles in a series?
Many publishers have licensing restrictions that cause ebooks to expire after a period of time or a set number of checkouts. It is also important to realize that not all content has been made available in digital format, or there may be an embargo on sales to libraries.
Can I request titles for purchase?
Due to the upcoming change in service (cloudLibrary is being discontinued and will be replaced by Overdrive), new items are no longer being purchased in cloudLibrary. You may contact your local public library for purchase requests, or if you already have access to the Wyoming Virtual Library, you can requests titles for purchase there as well.
Can I transfer an audiobook to an MP3 player?
The cloudLibrary desktop app does not currently support the ability to transfer audio licenses to a device. A device must be able to install one of the cloudLibrary apps to be able to play audio files.
More questions? - email us at firstname.lastname@example.org